Privacy Policy

1. Commitment to Your Privacy

At Puerto Rico Association of REALTORS® (“we,” “our,” “the Association”), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you interact with our website, request information, apply for membership, register for events, participate in association programs, or use our services, including SMS messaging programs if you choose to opt in.

2. Information We Collect

We may collect and process the following types of information when you interact with our services:

Information you provide directly to us, such as:

• First and last name
• Email address
• Mobile phone number
• Mailing address
• Membership-related information
• Board affiliation, license-related, or professional details
• Event registration and participation details
• Other information necessary to respond to your requests or provide association services

This information is voluntarily provided when you complete forms, apply for membership, register for events, subscribe to communications, make inquiries, or otherwise contact us.

3. Use of Information

We use your personal information for the following purposes:

• To process membership applications, renewals, and related requests
• To provide information about association benefits, programs, resources, and services
• To manage event registrations, confirmations, reminders, and participation
• To respond to inquiries and provide member support
• To send important notices, operational updates, and association communications
• To send SMS messages or notifications, if you have opted in, including transactional or marketing messages in accordance with your consent

4. SMS Messaging and Consent

If you choose to provide your phone number and receive SMS messages, we will collect and use your contact information with your explicit consent to send you messages related to:

• Membership and account-related notifications
• Event confirmations and reminders
• Important association updates
• Promotions or announcements only if you have provided specific consent to receive marketing messages

Your consent to receive SMS messages is optional and is not required as a condition of membership or purchase. You may withdraw your consent at any time by replying “STOP” to the number from which you receive messages. For help, you may reply “HELP” or contact us directly.

5. Sharing Information with Third Parties

Puerto Rico Association of REALTORS® may share your personal information only when necessary to provide services, operate the Association, or fulfill legitimate business and administrative purposes, such as with:

• Service providers that assist with website hosting, CRM systems, communications, event registration, or technical support
• Payment processors or vendors necessary to support association operations, when applicable
• Affiliated boards, partners, or authorized providers involved in delivering requested services or programs, where appropriate

We do not share, sell, or rent your SMS mobile opt-in information with third parties or affiliates for marketing or promotional purposes.

6. How We Protect Your Information

We implement appropriate technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we make reasonable efforts to protect your data, we cannot guarantee absolute security.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You may manage cookie preferences through your browser settings.

8. Your Rights

You may have certain rights regarding your personal information, including:

• The right to request access to your personal data
• The right to request correction or updating of your information
• The right to request deletion of your personal data, subject to applicable legal obligations

To exercise any of these rights or make inquiries regarding your information, please contact us using the contact details below.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting on this website.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

Puerto Rico Association of REALTORS®

📧 casosvivienda@puertoricorealtors.org

🌐 https://puertoricorealtors.org/